Instructions for compensation lessons
Welcome to FitPit’s compensation lesson!
Compensation lessons are intended for making up absences from swimming courses and swim schools. You will receive booking instructions after filling out the compensation lesson form. Please note that you should not register for a compensation lesson without first completing the form.
Compensation lessons are always arranged in connection with ongoing courses, and individual sessions are added to the online store as courses begin. Between the end of one course cycle and the start of the next, there may be a break when no compensation lessons are available.
We recommend booking your compensation lesson during your course period to get the most benefit. This way, you can continue practicing and strengthening the skills you’ve learned right away, ensuring continuity in your training and smoother progress. You can book a compensation lesson at any swimming location, regardless of where your original course takes place.
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Compensation lessons are arranged at all FitPit locations. You can attend a compensation lesson at any location, regardless of where your original course was booked.
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You don’t need to report individual absences from courses.
By filling out the compensation lesson form, you’ll receive instructions on how to book a compensation lesson.
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You can compensate for one absence from your course, in accordance with our terms and conditions. Unfortunately, multiple absences cannot be compensated.
In the case of a prolonged illness lasting at least three consecutive lessons, we will assess the situation individually based on a medical certificate or a doctor’s note.
In such cases, please contact our customer service at asiakaspalvelu@fitpit.fi. -
A compensation lesson should be booked according to your swimming skill level. You can join a lower-level course, or a higher-level one if your skills are sufficient to follow the instruction.
New compensation lessons are added to the system monthly. If you don’t immediately find a suitable time, please check again in about a week.
We recommend using your compensation lesson during your current course period to gain the most benefit.
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First, make sure you are logged in to the online store and enter the code during the booking process.
Check that you are making the booking within 21 days and that the code is entered correctly.
Select a compensation lesson from the same type of course for which you received the code:
A swim school/swimming course compensation code works for swim school and swimming course compensation lessons.
A small group compensation code works for small group lessons, but it can also be used for a swim school compensation if desired. In that case, the compensation is applied within the larger course framework.
How compensation lessons work
Available compensation lessons according to our terms and conditions
Adult swimming course and swim school (7–8 lessons): 1 compensation lesson per course
Adult training group (18–24 lessons): 2–3 compensation lessons per season
Children’s swimming school (7–8 lessons): 1 compensation lesson per course
Children’s small group (3–5 lessons): 1 compensation lesson per course
Children’s swimming school (18–24 lessons): 2–3 compensation lessons per season
Baby swimming (7–8 lessons): 1 compensation lesson per course
Family swimming (7–8 lessons): 1 compensation lesson per course
You can choose on the compensation lesson form whether you want to replace the missed lesson with a separate compensation lesson or add the equivalent value as a balance to your user account, which you can use for booking any FitPit swimming service.
Using a compensation lesson as a balance
If you choose to convert a missed lesson into a balance on your user account, you will receive instructions by email, and the balance will be added to your account within 7 days. The balance can be used for any FitPit service, such as a new course, private lesson, or pool lane rental. The balance is valid for one month, after which it will expire.
Booking a separate compensation lesson via the online store
If you choose a separate compensation lesson, you will receive instructions by email for booking the lesson through the online store. Please note that the compensation lesson must be booked within 21 days using the compensation lesson code you received.
Steps to book a compensation lesson online
Log in to the online store: FitPit
From the service menu, select: Uinnin korvauskerrat / Compensation lessons
Choose the correct service group from the class selection
Select a compensation lesson that fits your schedule. You can filter options by course level using the additional selection filter. Make sure to choose the compensation lesson that matches the level of your current course or swim school. You may attend a compensation lesson at any swimming location, regardless of where your original course took place.
Enter your compensation lesson code in the campaign code field and click Purchase. Using your code makes the lesson free of charge.
Complete the booking and you will receive a confirmation email. The confirmation includes location-specific details and the door codes required for Käpylä and Valkea talo facilities.
Please note that registration is binding. Bookings cannot be canceled.